Step 1: Has a death occurred?
You MUST call Society’s First Alternative Services at (604) 607-1150 PRIOR to beginning the online process to notify us of the death.
During this call, we will collect information about the deceased and assist you in establishing who has the authority to authorize the cremation. To expedite this process, please ensure that the executor, spouse or “next of kin” calls us directly. We are available 24 hours a day, 7 days a week.
Step 2: Start Online Arrangements – Direct Cremation Only
The Online Arrangements is for families looking for a basic, direct cremation. Society’s First Alternative Services offers a full range of affordable memorial, celebration of life, and funeral service options. Please call us for further details
After you’ve notified us of the death in Step 1, please complete the following steps online at your earliest convenience. Should you have any questions during this process, please call us Monday to Friday, 9:00AM to 9:00PM at (604) 607-1150.
- Click Start Online Arrangements below and complete the walkthrough process. This process will take approximately 30 minutes and provides us all the information necessary to register the death and carry out the cremation. We use SSL encryption and security measures to ensure your data is safe and secure.
- Following this, we will send you by email, within 1 business day, a Funeral Services Contract and Cremation Authorization for online signature. Upon your signature of these forms, we will then transfer the deceased into our care (if we haven’t already done so) and carry out the cremation process.
- Within 5 to 7 business days, we will call you to arrange delivery of the Death Certificates and Cremated Remains.